Cookie policy
This Cookie Policy applies in addition to our Privacy Policy that describes how we collect and share data. Our Privacy Policy can be found here.In this document, we will explain to you what cookies are, what they are necessary for, what types of cookies we use on accelerator.learnworlds.com ("Website") and how you can turn them off. If you have any questions about this Cookie Policy, please contact us at accelerator@xsolla.com.
1. What are cookies?
A cookie is a string of information that a website stores on a User’s computer and that the User’s browser provides to the website each time the User returns.
We use cookies to help us identify Users, their usage of the Website, and their Website access preferences to improve their experience, to understand how our Services are being used, to remember your choices, such as your language preferences, and otherwise to customize our Services for you.
We use cookies to help us identify Users, their usage of the Website, and their Website access preferences to improve their experience, to understand how our Services are being used, to remember your choices, such as your language preferences, and otherwise to customize our Services for you.
2. What cookies do we use?
2.1 Our Website may place and access certain first-party cookies on your computer or device. First-party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our Website and Services.
For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.
Link 1: https://accelerator.learnworlds.com/privacy?site_template_id=660cea4504906ec9f4008ade
Link 2: https://accelerator.learnworlds.com/privacy?site_template_id=660cea4504906ec9f4008ade
Link 3: https://accelerator.learnworlds.com/privacy?site_template_id=660cea4504906ec9f4008ade
By using our Website, you may also receive certain third-party cookies on your computer or device. Third-party cookies are those placed by websites, services, and/or parties other than us. Third-party cookies are used on our Website for analytics and for marketing purposes.
2.2 We may use some or all of the following types of cookies:
Strictly Necessary cookies
A cookie falls into this category if it is essential to the operation of our Website as without them we cannot provide the functionality that you need to use this Website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in.
Functionality cookies
Functional cookies allow our Website to remember choices you make, e.g. your log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual Users.
Analytics cookies
It is important for us to understand how you use our Website, for example, how efficiently you are able to navigate around it, and what features you use. Analytics cookies enable us to gather this information, helping us to improve our Website and your experience of it.
Marketing/Targeting cookies
It is important for us to know when and how often you visit our Website, and which parts of it you have used (including which pages you have visited and which links you have visited). This information helps us to better understand you and, in turn, to make our Website and advertising more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties.
2.3 You may check the full list of cookies below:
2.3.1 The following strictly necessary cookies (1st Party) may be placed on your computer or device:
| Name of Cookie | Purpose | Duration | Privacy Policy |
| XSRF-TOKEN | Preserves User Login information and states | Session | Link 1 |
| DPSettings | Preserves the user's Cookie policy preferences | 12 days | Link 2 |
| slim_session | Preserves User Login information and states | 1 day | Link 3 |
Link 1: https://accelerator.learnworlds.com/privacy?site_template_id=660cea4504906ec9f4008ade
Link 2: https://accelerator.learnworlds.com/privacy?site_template_id=660cea4504906ec9f4008ade
Link 3: https://accelerator.learnworlds.com/privacy?site_template_id=660cea4504906ec9f4008ade
- 2.3.2 Our Website uses the following functional cookies (3rd Party):
Olark
| Name of Cookie | Privacy Policy | Purpose | Duration |
| hblid | Link 4 | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
| wcsid | Link 5 | a session identifier that we use only on your site to keep track of a single chat session | Session |
| olfsk | Link 6 | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
| _okbk | Link 7 | extra state information (e.g. chat box being open/closed) | Session |
| _ok | Link 8 | most recent Olark site ID (security measure) | Session |
| _oklv | Link 9 | the Olark loader version (for improved caching) | Session |
| _okla | Link 10 | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | Session |
| _okgid | Link 11 | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | Session |
| _okac | Link 12 | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | Session |
Link 4: https://www.olark.com/privacy-policy/
Link 5: https://www.olark.com/privacy-policy/
Link 6: https://www.olark.com/privacy-policy/
Link 7: https://www.olark.com/privacy-policy/
Link 8: https://www.olark.com/privacy-policy/
Link 9: https://www.olark.com/privacy-policy/
Link 10:https://www.olark.com/privacy-policy/
Link 10:https://www.olark.com/privacy-policy/
Link 11: https://www.olark.com/privacy-policy/
Link 12: https://www.olark.com/privacy-policy/
TawkTo
| Name of Cookie | Privacy Policy | Purpose | Duration |
| TawkConnectionTime | Link 13 | previous registration time stamp | Session |
| Tawk_ | Link 14 | socket connection url | Session |
| __tawkuuid | Link 15 | domain restriction values | 6 months |
| __cfduid | Link 16 | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Link 13: https://www.tawk.to/privacy-policy/
Link 14: https://www.tawk.to/privacy-policy/
Link 15: https://www.tawk.to/privacy-policy/
Link 16: https://www.cloudflare.com/privacypolicy/
Link 16: https://www.cloudflare.com/privacypolicy/
Freshchat
| Name of Cookie | Privacy Policy | Purpose | Duration |
| pubsub_cookie | Link 17 | This cookie is used for the freshchat service | Session |
| hop- | Link 18 | This cookie is used for the freshchat service | Session |
| Link 19 | This cookie is used for the freshchat service | Session | |
| _ | Link 20 | This cookie is used for the freshchat service | 1 year |
| pnctest | Link 21 | This cookie is used for the freshchat service | 1 year |
Link 17: https://www.freshworks.com/privacy/
Link 18: https://www.freshworks.com/privacy/
Link 19: https://www.freshworks.com/privacy/
Link 20: https://www.freshworks.com/privacy/
Link 21: https://www.freshworks.com/privacy/
Link 21: https://www.freshworks.com/privacy/
Zendesk Web Widget
| Name of Cookie | Provider | Purpose | Expires |
| ZD-referrerPolicy | accelerator.xsolla.com | Stores referrer tags | Forever |
| ZD-zE_oauth | accelerator.xsolla.com | Stores the authentication token once the user has been authenticated. | 2 hours |
| ZD-currentTime | accelerator.xsolla.com | Sets the time when page loads. | Forever |
| ZD-settings | accelerator.xsolla.com | Stores a hash of settings so that we don't keep sending blips after the initial one | Forever |
| ZD-suid | accelerator.xsolla.com | Session id for pathfinder. | 20 minutes |
| ZD-buid | accelerator.xsolla.com | Collects Machine ID. | Forever |
Intercom
| Name of Cookie | Provider | Purpose | Expires |
| intercom-id- | accelerator.xsolla.com | This cookie is used by Intercom as a session so that users can continue a chat as they move through the site. | 9 months |
- 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
- 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
- 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school):
Google Analytics
| Name of Cookie | Provider | Purpose | Expires |
| _ga | accelerator.xsolla.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat | accelerator.xsolla.com | Google Analytics: Used by Google Analytics to throttle the request rate. | When you close your browser |
| _gid | accelerator.xsolla.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | When you close your browser |
| collect | accelerator.xsolla.com | Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | When you close your browser |
Mixpanel
| Name of Cookie | Provider | Purpose | Expires |
| mp_#_mixpanel | accelerator.xsolla.com | MixPanel: Cookie used by MixPanel for analytics purposes | 1 year |
Sumo me
| Name of Cookie | Provider | Purpose | Expires |
| __smToken | accelerator.xsolla.com | The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not. | 1 year |
| __smSmartbarShown | accelerator.xsolla.com | Is set when the Smartbar is shown | 50 years |
| __smVID | accelerator.xsolla.com | Used to display relevant advertising | 1 month |
| __smSessionId | accelerator.xsolla.com | Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products | When you close your browser |
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4.7 Targeting/Marketing cookies
Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school):
| Name of Cookie | Provider | Purpose | Expires |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | 3 months |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | When you close your browser |
Hubspot
| Name of Cookie | Provider | Purpose | Expires |
| __hstc | accelerator.xsolla.com | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 2 years |
| hubspotutk | accelerator.xsolla.com | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 10 years |
| __hssc | accelerator.xsolla.com | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
| __hssrc | accelerator.xsolla.com | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | session |
| messagesUtk | accelerator.xsolla.com | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | session |
Refersion
| Name of Cookie | Provider | Purpose | Expires |
| ci_session | refersion.com | Preserves users states across page requests. | When you close your browser |
| refersion_csrf_code | refersion.com | Sets csrf token to prevent cross site request forgery. | When you close your browser |
| __cfduid | refersion.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Google AdWords
| Name of Cookie | Provider | Purpose | Expires |
| ads/ga-audiences | accelerator.xsolla.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | When you close your browser |
Fomo
| Name of Cookie | Provider | Purpose | Expires |
| Fomo.hstry-count-since-first-event- | accelerator.xsolla.com | Used by Fomo for showing user notifications. | Persistent |
| Fomo.hstry-first-timestamp- | accelerator.xsolla.com | Used by Fomo for showing user notifications | Persistent |
| Fomo.snv- | accelerator.xsolla.com | Used by Fomo for showing user notifications | Persistent |
3. Your privacy settings
3.1 Before cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience to you. You may, if you wish, deny consent to the placing of cookies unless those cookies are strictly necessary; however certain features of our Website may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of cookies that we use.
3.2 If a you want to change the cookies selection later, you can achieve that by navigating to the Privacy Settings tab in your Account’s profile and editing your preferences. Guests who are browsing our Website yet have not signed up (or are not logged in) as Users could to review and update their cookie preferences on the Website as well.
3.3 In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
3.4 The links below provide instructions on how to control cookies in all mainstream browsers:
3.2 If a you want to change the cookies selection later, you can achieve that by navigating to the Privacy Settings tab in your Account’s profile and editing your preferences. Guests who are browsing our Website yet have not signed up (or are not logged in) as Users could to review and update their cookie preferences on the Website as well.
3.3 In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
3.4 The links below provide instructions on how to control cookies in all mainstream browsers:
4. Changes to this Cookie Policy
We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of our Website after the changes have been made. You are therefore advised to check this page from time to time.
5. Further Information
If you would like to know more about how we use cookies, please contact us at accelerator@xsolla.com.
For more information about privacy, data protection and our terms and conditions, please visit the following:
For more information about privacy, data protection and our terms and conditions, please visit the following:
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